Agile Innovation (M) Sdn Bhd (AIM) – Personal Data Protection (PDPA) Notice

  1. Introduction

In compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, this notice serves to inform our corporate clients, training participants, and stakeholders how Agile Innovation (M) Sdn Bhd (AIM) collects, manages, processes, and protects your personal data. This policy is subject to updates to reflect changes in legal or business operations, and any revisions will be published on our digital platforms.

  1. Collection of Personal Data

We collect personal information (such as names, NRIC/passport numbers, contact details, corporate designations, and dietary preferences) from participants, corporate clients, vendors, and partners. This data is actively gathered through online registration forms, physical attendance sheets (e.g., HRD Corp Form T4/23), email correspondence, and inquiries. Additionally, passive data may be collected via website cookies when you interact with our digital platforms or enroll in our training programs, including the Bigger Bucks business simulation.

  1. Purposes of Data Processing

AIM uses and discloses your personal data strictly for the following operational and commercial purposes:

  • To process corporate training registrations, program scheduling, and administrative logistics.
  • To facilitate, verify, and submit Human Resource Development Corporation (HRD Corp) grant applications and claims via the e-TRiS portal.
  • To issue LHDN-compliant e-Invoices, quotations, and process training fee payments.
  • To generate personalized training materials, including serialized Bigger Bucks workbooks, post-training effectiveness reports, and completion certificates.
  • To contact you or your corporate sponsor in the event of an emergency, venue change, or administrative update.
  1. Data Disclosure and Transfer

Access to your personal data within AIM is restricted to authorized staff and facilitators who require it to fulfill their contractual duties. Your data will never be sold to external marketers; however, it may be disclosed to the following third parties when necessary:

  • Statutory bodies and government agencies (e.g., HRD Corp, LHDN) for mandatory compliance, levy deductions, and grant processing.
  • Original principals or licensors of proprietary training materials, strictly for participant certification or licensing validation.
  • Authorized external service providers (e.g., IT hosting, accounting, or legal advisers) who are contractually bound by confidentiality agreements to protect your data.
  1. Website Tracking, Cookies, and Third-Party Links

When you access our digital platforms, we may collect anonymous information such as your IP address, browser type, referral URL, and access times. Our website utilizes cookies—small text files stored on your device—to enhance user experience, remember preferences, and analyze site utilization. This data does not personally identify you. Please note that our digital platforms and training materials may contain links to external third-party websites (e.g., payment gateways or government portals); AIM is not responsible for the content or privacy practices of these external sites.

  1. Access, Correction, and Inquiries

You retain the right to request access to and correction of your personal data held by AIM. If you identify any inaccuracies, wish to limit the processing of your data, or have general inquiries regarding this privacy notice, please direct your correspondence to our administrative team:

  • Company: Agile Innovation (M) Sdn Bhd (AIM)
  • Attn: Data Protection Officer
  • Email: enquiry@agileinno.my
  • Phone: +6011 5408 5448